Leisure & Hospitality

Safeguarding water quality

The leisure and hospitality sector relies heavily on providing a safe and enjoyable experience for guests. Water quality plays a crucial role in achieving this, impacting everything from guest comfort to compliance with health and safety regulations. From clean pool water to hot showers, maintaining optimal water conditions is critical for the ongoing success of your business.

Hospitality venues are high-risk for waterborne diseases like Legionnaires’ due to extensive water systems and public access. Regular monitoring of all water sources, including showers, tanks, and pools, is essential for guest safety and to prevent reputational damage. Responsible personnel must ensure thorough system cleaning to prevent bacterial growth, which can lead to costly closures. Older buildings with complex systems pose greater challenges.

Protecting your guests & reputation

Legionella bacteria pose a significant risk in leisure and hospitality environments, particularly in systems with warm water and aerosols, such as showers and spa pools. Proactive management is essential to prevent outbreaks of  Legionnaires’ disease.

We provide thorough Legionella risk assessments, tailored to your specific facility, to identify potential hazards and recommend effective control measures. Our experts develop comprehensive written schemes outlining the procedures for monitoring, cleaning, and disinfecting your water systems. These schemes not only ensure compliance with legal requirements but also demonstrate your commitment to guest safety, safeguarding your reputation.

Pool & spa pool sampling

Maintaining impeccable water quality in pools and spa pools is vital for guest health and satisfaction. These recreational water facilities, if not properly managed, can become breeding grounds for harmful bacteria and other pathogens, posing significant health risks. Our pool and spa water treatment sampling services ensure that your water remains free from harmful bacteria and maintains the correct chemical balance.

We conduct testing for parameters like pH, chlorine levels, and microbial contamination, providing rapid and accurate results. At ClearFlow, we use industry-leading techniques and equipment, ensuring meticulous sampling and reliable analysis. We provide detailed reports and expert advice, allowing you to take immediate action to address any issues and maintain hygienic, crystal-clear water.

Closed loop water treatment

Within the leisure and hospitality sector, closed loop water systems such as heating and chilled water systems face unique challenges. Consider the large air conditioning units in hotel lobbies, the complex chilled water systems serving restaurant kitchens, or the underfloor heating in spa relaxation areas.

Even in closed systems, oxygen ingress and chemical imbalances can lead to corrosion or scale buildup. Poor water quality can lead to fouling, reduced heat and cooling transfer, and increased energy use. Monitoring helps detect early signs of these issues and allows for corrective action before damage occurs, resulting in downtime to systems.

We offer monitoring services using guidance from industry guidance and British standards to monitor water conditions. Using our technical expertise and trend analysis of results, we can detect any potential problems that may occur early. This allows us to act early and prevent costly repairs or replacements to system assets while maintaining their efficiency, reliability, and lifespan.

Disinfection of water systems

Hot and cold water systems, including spa pools are all susceptible to microbial growth, such as Legionella. Our disinfection services are specifically tailored to address these sector-specific issues, ensuring optimal system performance and preventing costly downtime that directly impacts guest comfort and operational efficiency.

We offer a range of disinfection methods, from chemical treatments to thermal disinfection for hot and cold water systems, with method selected and tailored to your specific system and operational needs. We recognise the importance of maintaining a seamless guest experience, and our experienced technicians work efficiently, often scheduling disinfection procedures during off-peak hours or overnight to minimise disruption to your guests and staff.

Reliable support when you need it

When water systems require upgrades, servicing, or reactive maintenance, our experienced team is on hand to provide expert engineering and remedial works. Our skilled engineers can diagnose and resolve a wide range of water system issues and understand that unexpected problems can arise, and our maintenance team is available to provide prompt and effective solutions, minimising downtime and ensuring your facilities continue to run smoothly.

We can help with TMV servicing and replacement, ensuring accurate temperature control and preventing scalding risks in guest bathrooms and spa facilities. Additionally, we provide thorough cold water storage tank cleans, removing sediment and biofilms that can harbour harmful bacteria, safeguarding the quality of your potable water supply. Our engineering and remedial works extend to all aspects of water system maintenance, including pipework inspections, pump servicing and control system checks.